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Dockside Deli Privacy Policy

PROTECTING YOUR PERSONAL INFORMATION

At Bentleys Restaurants we are committed to ensuring the personal information you provide to us is protected. This privacy policy explains what personal data we collect and how we collect it, your rights to ask us to change or remove the data we hold, as well as how we store and use it.

Why we collect your personal information

We collect and process personal information from you to answer your enquiries and to ensure we provide the most relevant content for you and for your computer and devices. We also collect and process details of your visits to our website and the pages that you access for statistical purposes.

How we collect your personal information

We may collect personal information from and about you in different ways, including via:

Direct interactions – when you complete a form and send it to us via our website, by email, in the post or via social media. This includes the personal information you provide to us when making an enquiry, entering a competition or promotion, or completing a survey.

Social media interactions – should you interact with us via social media, we may collect some of your social media content, such as posts, comments or pictures, but only when it is in the public domain or when it has been sent to us in a private message.

Automation – we may collect information from your computer or mobile device while you are visiting our website at www.docksidedeli.co.uk. The data we collect includes details of your visit to the Dockside Deli website, as well as device-specific information such as IP address, mobile device, browser version, operating system, mobile network, device settings and geographical data.

This information is collected via Cookies (see section below) and using Google Analytics. We encourage you to read Google’s Privacy Information too.

Whether via our website, emails, advertising or face to face, at each stage the information we request, such as your name, contact details and information relating to your specific enquiry, will be easy for you to identify.

Unfortunately, the transmission of information via the internet is not completely secure. While we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to help us to prevent unauthorised access.

How we use your personal information

The information we collect about you is used solely for the purposes for which it was provided. We will use it for additional purposes only if we have received your prior consent to do so.

We may use your information where we have identified that it will help us to pursue our legitimate interests in providing an improved service to you, only when this does not your fundamental rights and interests. We may also send you communications containing information about our services in cases where we have identified that you have a legitimate interest in receiving them.

Sharing your personal information

We cannot provide every Bentleys Restaurants service to you without involving other people and businesses.

The information you provide may be shared with employees of Bentleys Restaurants Limited in order to answer your enquiry or request.

We also work with service providers who help us provide our website and emails to you and professional advisors, who may need to provide us with assistance to answer your queries.

We will not share your information with any other third parties unless we are legally obliged to do so.

We will not sell your information to any third party, unless Bentleys Restaurants Limited is sold itself.

Please do not divulge any sensitive information via our website.

How we store your personal information

The data we collect from you may be transferred to, and stored on, a third party platform. This may result in your data being stored in a destination outside the European Economic Area (EEA). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Third party platforms used by Bentleys Restaurants for the Dockside Deli website include:

Elegant Themes (https://www.elegantthemes.com/policy/privacy/)

We will only store your personal data for as long as is necessary for the purposes for which it was collected, and for satisfying any legal, accounting or reporting requirements. This length of time may vary depending on individual circumstances. We regularly review our data retention policy to ensure we are not keeping your data for longer than necessary.

Your right to control your personal information

You may choose to restrict the collection or use of your personal information.

You have the right to ask us to change or remove your personal information from our database at any time. You also have the right to request a copy of the information we hold about you in an easily accessible format and to have any inaccuracies corrected or removed.

To do this, please write to us at Bentleys Restaurants, 7 Wherry Quay, Ipswich, IP4 1AS or email office@Isaaclord.org.

About cookies

We may use cookies to monitor how you use our site. A cookie is a small file that will ask permission to be stored on your computer’s hard drive. It records how you have used a website. This means that when you return to that website it can give you tailored options based on the information it has stored about your last visit.

We use cookies to help us understand how our website is used so that we can develop and improve its design, layout and function.

If you do not want us to use cookies in your browser, you can normally set your browser to reject cookies or to alert you should a website attempt to put a cookie on your computer.

For information about how to disable cookies in your browser please visit the aboutcookies website

Links to other websites

Our website may contain links to other websites. Such sites are not governed by this privacy statement and we cannot be responsible for the protection and privacy of any information that you provide to that site. Please review the privacy statement applicable to every website and mobile app you visit.

Changes to this privacy policy

We may amend or update this privacy policy from time to time and we recommend you check it periodically. If we make material changes to this policy, we will endeavour to provide you with notice before these changes take effect.  

Contact us

If you have any questions regarding your personal information or this privacy policy, or if you wish to make a complaint, please contact us at Bentleys Restaurants, 7 Wherry Quay, Ipswich, IP4 1AS or email office@Isaaclord.org.

ABOUT

Dockside Deli is an exciting new dining experience on the Ipswich waterfront. Offering a wide-ranging menu, including breakfast rolls and custom-made lunch options, eat well, in or out with Dockside Deli.

OPENING TIMES

Monday 7:00am – 3:00pm
Tuesday 7:00am – 3:00pm
Wednesday 7:00am – 3:00pm
Thursday 7:00am – 3:00pm
Friday 7:00am – 3:00pm

7 Wherry Quay, Ipswich, Suffolk, IP4 1AS